Terms of service

TRYFIT – TERMS & CONDITIONS

ABOUT THE PLATFORM

The website TRYFIT is owned and operated by Yashish Medicare Private Limited, established in 2003 with the vision of expanding the healthcare and medical support ecosystem through reliable, affordable, and quality-driven healthcare solutions.

TRYFIT is a healthcare, wellness, surgical care, orthopaedic support, rehabilitation, mobility aid, and clinical care ecommerce platform focused on making healthcare support products more accessible and dependable for customers across India.

THE PLATFORM INCLUDES

• Website
• Mobile Experience
• Customer Support Systems
• WhatsApp Communication Channels
• Social Media Platforms
• Related Digital Services

BUSINESS DETAILS

Business Name

Yashish Medicare Private Limited

Brand Name

TRYFIT

Tagline

Feel Better

Registered Address

E-97, Transport Nagar, Kanpur Road, Lucknow (U.P), India

Website

www.tryfit.in

Customer Support Email

customercare@tryfit.in

Contact Number

0522-406905

Instagram

@tryfit.in

Throughout these Terms & Conditions:

• “TRYFIT”, “Company”, “We”, “Us”, and “Our” refer to Yashish Medicare Private Limited
• “User”, “You”, and “Your” refer to any individual accessing, browsing, purchasing from, or interacting with the Platform

1. ACCEPTANCE OF TERMS

Please carefully read and understand these Terms & Conditions before accessing, browsing, registering, purchasing products, or using any services available through the TRYFIT Platform.

By accessing, browsing, registering, purchasing, or using the Platform, you acknowledge that you have:

✔ Read these Terms & Conditions
✔ Understood these Terms & Conditions
✔ Agreed to comply with these Terms & Conditions

THIS ALSO INCLUDES AGREEMENT WITH RELATED POLICIES SUCH AS

• Privacy Policy
• Return Policy
• Shipping Policy
• Other Applicable Guidelines

ELECTRONIC RECORD NOTICE

These Terms & Conditions constitute an electronic record under applicable provisions of the:

• Information Technology Act, 2000
• Related Applicable Laws

Continued use of the Platform signifies acceptance of these Terms & Conditions and any future modifications.

If you do not agree, you are advised not to use the Platform.

2. NATURE OF THE PLATFORM

TRYFIT operates as a healthcare and wellness ecommerce platform providing products including:

• Orthopaedic Support Products
• Surgical Care Products
• Rehabilitation & Recovery Products
• Wellness & Healthcare Products
• Physiotherapy Support Products
• Mobility Support Products
• Clinical Care Essentials
• Healthcare Accessories
• OTC Wellness Products
• Medical Support Products

TRYFIT FOCUS

TRYFIT focuses on improving:

✔ Accessibility
✔ Affordability
✔ Comfort
✔ Quality
✔ Healthcare Support

for individuals requiring:

• Everyday Wellness Support
• Rehabilitation Assistance
• Post-Surgical Care
• Mobility Support
• Orthopaedic Care

Information available on the Platform is intended for general informational purposes only.

TRYFIT DOES NOT PROVIDE

✘ Medical Diagnosis
✘ Treatment Services
✘ Prescription Services
✘ Emergency Medical Care

3. USER ELIGIBILITY & REGISTRATION

By using the Platform, you represent and warrant that:

✔ You are at least 18 years old
✔ You possess legal authority to enter binding agreements
✔ You will use the Platform in compliance with applicable laws
✔ Information provided during registration/purchase is accurate and updated

USER ACCOUNTS

Users may create accounts for:

• Purchasing Products
• Tracking Orders
• Managing Returns
• Receiving Customer Support
• Accessing Platform Features

Users are responsible for maintaining the confidentiality of login credentials and account information.

TRYFIT RESERVES THE RIGHT TO

• Suspend Accounts
• Restrict Access
• Terminate Accounts

in cases involving:

• Suspicious Activity
• Fraudulent Conduct
• Policy Violations
• Misuse of Platform
• Unlawful Activities

4. PRODUCT INFORMATION & HEALTHCARE DISCLAIMER

TRYFIT makes reasonable efforts to ensure product information including:

• Descriptions
• Specifications
• Pricing
• Images
• Usage Details
• Healthcare Information

is accurate and updated.

However, product appearance, colours, specifications, and packaging may vary depending on:

• Manufacturers
• Suppliers
• Production Batches
• Product Updates

HEALTHCARE DISCLAIMER

Products available on TRYFIT are intended to support:

• Wellness
• Rehabilitation
• Orthopaedic Care
• Mobility Assistance
• Surgical Recovery
• Posture Support
• Pain Management
• Physiotherapy Assistance

Information available on the Platform including:

• Product Descriptions
• Blogs
• Recommendations
• Customer Support Communication
• Informational Content

should NOT be considered:

✘ Medical Advice
✘ Diagnosis
✘ Prescription
✘ Treatment

Users are strongly advised to consult qualified healthcare professionals before relying on healthcare-related information or products.

TRYFIT does not establish any doctor-patient relationship through the Platform.

5. PRODUCT AVAILABILITY & ORDERS

All products displayed on the Platform are subject to stock availability.

TRYFIT reserves the right to:

• Limit Product Quantities
• Refuse or Cancel Orders
• Modify Product Pricing
• Discontinue Products
• Restrict Availability by Location
• Refuse Suspicious Transactions

ORDER CONFIRMATION

Orders are confirmed only after:

✔ Successful Payment Processing
✔ Order Verification

TRYFIT may cancel orders involving:

• Pricing Errors
• Fraudulent Transactions
• Technical Issues
• Product Unavailability
• Terms Violations

6. PRICING, PAYMENTS & REFUNDS

All prices are listed in:

INDIAN RUPEES (INR)

PAYMENTS MAY BE PROCESSED THROUGH

• Third-Party Payment Gateways
• Banks
• UPI Providers
• Card Processors
• Financial Institutions

TRYFIT SHALL NOT BE RESPONSIBLE FOR

• Payment Gateway Failures
• Banking Delays
• Technical Payment Issues
• Unauthorized Banking Transactions
• Third-Party Payment Failures

Refunds, returns, exchanges, and cancellations are governed by the official:

RETURN & REFUND POLICY

Eligible refunds are processed through the original payment source wherever possible.

7. SHIPPING & DELIVERY

TRYFIT makes reasonable efforts to ensure timely dispatch and delivery.

Delivery timelines may vary due to:

• Product Availability
• Delivery Location
• Courier Delays
• Weather Conditions
• Government Restrictions
• Logistics Disruptions
• Operational Limitations

TRYFIT shall not be held liable for delays caused by factors beyond operational control.

Risk of loss or damage transfers upon successful delivery.

8. PRODUCT QUALITY & MANUFACTURING STANDARDS

TRYFIT products are manufactured, sourced, or imported through recognized and experienced production houses.

Products are selected based on:

✔ Quality
✔ Safety
✔ Durability
✔ Comfort
✔ Usability
✔ Healthcare Relevance

QUALITY CHECKS MAY INCLUDE

• Product Inspection
• Quality Verification
• Safety Checks

Despite quality control efforts, TRYFIT does not guarantee compatibility with every personal preference or expectation.

9. USER RESPONSIBILITIES

By using the Platform, users agree:

✔ Not to misuse the Platform
✔ Not to engage in fraudulent activities
✔ Not to submit false information
✔ Not to violate laws
✔ Not to upload malware or harmful software
✔ Not to infringe intellectual property rights

Users are responsible for ensuring safe and suitable product usage.

10. INTELLECTUAL PROPERTY RIGHTS

All Platform content including:

• Logos
• Brand Assets
• Graphics
• Product Designs
• Images
• Videos
• Product Descriptions
• Website Layouts
• Text Content
• Trademarks
• Software

are exclusive intellectual property of:

TRYFIT & YASHISH MEDICARE PRIVATE LIMITED

No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.

11. THIRD-PARTY SERVICES & LINKS

The Platform may contain integrations or services from:

• Payment Gateways
• Logistics Partners
• Social Media Platforms
• Analytics Providers
• External Service Providers

TRYFIT IS NOT RESPONSIBLE FOR

• Third-Party Content
• Privacy Practices
• Operational Failures
• External Policies

Users interact with third-party services at their own discretion and risk.

12. LIMITATION OF LIABILITY

All products, services, and healthcare information are provided on an:

“AS IS” AND “AS AVAILABLE” BASIS

TRYFIT makes no warranties regarding:

• Uninterrupted Availability
• Error-Free Operations
• Guaranteed Product Outcomes

TRYFIT SHALL NOT BE LIABLE FOR

✘ Indirect Damages
✘ Consequential Damages
✘ Product Misuse
✘ Delayed Deliveries
✘ Data Loss
✘ Service Interruptions
✘ Technical Errors
✘ Financial Losses
✘ Personal Dissatisfaction

Healthcare outcomes and product effectiveness may vary from person to person.

13. PRIVACY & DATA PROTECTION

TRYFIT processes personal information in accordance with:

• DPDP Act
• GDPR (where applicable)
• Applicable Privacy Regulations

By using the Platform, users consent to information processing as described in the:

TRYFIT PRIVACY POLICY

14. MODIFICATIONS TO TERMS

TRYFIT reserves the right to:

• Modify
• Revise
• Update
• Change

these Terms & Conditions at any time without prior notice.

Continued Platform usage after updates signifies acceptance of revised Terms.

15. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by the laws of:

INDIA

Any disputes shall be subject to the exclusive jurisdiction of courts located in:

LUCKNOW, UTTAR PRADESH, INDIA

16. CONTACT INFORMATION

TRYFIT

A Brand by Yashish Medicare Private Limited

Address